by Keith Leatherwood | Feb 25, 2026 | Reputation, Issues, Crisis Management
Today, organizations are judged by more than just outcomes — they’re evaluated by how well they understand and engage the people around them. Whether it’s a local community, a regulatory body, internal leadership or staff, perception matters just as much as...
by Keith Leatherwood | Dec 17, 2025 | Public Affairs, Reputation, Issues, Crisis Management
When Reputation Is on the Line No organization is immune to crisis. Whether it’s a data breach, product recall, executive misconduct, or a social backlash, these moments can trigger a loss of public trust that reverberates across stakeholders — from customers and...
by Keith Leatherwood | Dec 3, 2025 | Public Affairs, Reputation, Issues, Crisis Management
Influence in the Age of Accountability In today’s hyper-connected and hyper-aware world, influence no longer happens behind closed doors. With public scrutiny higher than ever, organizations are expected to lead not only with purpose, but also with integrity. In the...
by Keith Leatherwood | Oct 28, 2025 | Reputation, Issues, Crisis Management
On March 28, 1979, a partial meltdown at the Three Mile Island (TMI) nuclear power plant in Pennsylvania ignited the worst accident in U.S. commercial nuclear history. While the incident itself resulted in no immediate deaths, its true cost was reputational — and it...
by Keith Leatherwood | Oct 15, 2025 | Internal Communications, Reputation, Issues, Crisis Management
In the fast-paced, high-stakes world of modern communications, many organizations focus outward—crafting polished press releases, engaging in social media, and managing media relationships. But what happens inside your organization often determines the success or...
by Keith Leatherwood | Sep 16, 2025 | Reputation, Issues, Crisis Management
In today’s interconnected world, the success of an environmental project hinges not only on technical execution—but on public perception. A minor delay can become a media firestorm, and a misunderstood cleanup effort can trigger community protests. In this landscape,...
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