by Keith Leatherwood | Jul 29, 2026 | Public Affairs, Reputation, Issues, Crisis Management
An organization’s reputation is shaped by far more than its own words and actions. Every partnership, supplier, contractor, nonprofit collaboration, industry coalition and community relationship contributes to how stakeholders perceive its values, priorities and...
by Keith Leatherwood | Jul 22, 2026 | Stakeholder Engagement
For decades, business success was largely measured by financial performance. Revenue growth, profitability and shareholder returns dominated boardroom discussions, annual reports and investor presentations. While these metrics remain essential, today’s...
by Keith Leatherwood | Jul 15, 2026 | Public Affairs, Reputation, Issues, Crisis Management
A groundbreaking ceremony may mark the visible beginning of a project, but the conditions for success are established much earlier. Long before approvals are obtained, permits are finalized, or equipment arrives, stakeholders are already forming opinions. These views...
by Keith Leatherwood | Jul 8, 2026 | Public Affairs, Stakeholder Engagement
Stakeholder opposition rarely begins with a protest, contentious public meeting, organized campaign, or negative headline. Long before conflict becomes visible, warning signs often emerge: unanswered questions, repeated concerns, misinformation, declining...
by Keith Leatherwood | Jul 1, 2026 | Public Affairs, Reputation, Issues, Crisis Management
Every organization eventually encounters moments when certainty is in short supply. A cybersecurity incident is under investigation. A major organizational change is being planned. A supply chain disruption delays operations. A regulatory issue emerges unexpectedly....
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