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The New AI Mandate: How Comms and Public Affairs Manage Trust When Machines Influence Decisions

The New AI Mandate: How Comms and Public Affairs Manage Trust When Machines Influence Decisions

by Keith Leatherwood | Jun 24, 2026 | Public Affairs

Artificial intelligence is no longer an emerging technology, it is an operational reality that is reshaping how organizations make decisions, deliver services, and interact with stakeholders. From screening job applicants and assisting healthcare providers to...
Digital Public Engagement Strategies: Modernizing Community Participation for Better Decision-Making

Digital Public Engagement Strategies: Modernizing Community Participation for Better Decision-Making

by Keith Leatherwood | Jun 17, 2026 | Brand Management, Public Affairs

In an era defined by digital connectivity, public participation is undergoing a significant transformation. For decades, community engagement relied on in-person town halls, public hearings, workshops, and stakeholder meetings. While these traditional approaches...
The Reputation Economy: Why Trust Is Becoming More Valuable Than Brand Awareness

The Reputation Economy: Why Trust Is Becoming More Valuable Than Brand Awareness

by Keith Leatherwood | Jun 10, 2026 | Reputation, Issues, Crisis Management

For decades, organizations competed for attention. Today, they compete for trust. Brand awareness was once considered the gold standard of communications success. The formula seemed straightforward: the more people who recognized your organization, the greater your...
The Missing Seat at the Executive Table: Why Communications Leaders Are Essential to Organizational Success

The Missing Seat at the Executive Table: Why Communications Leaders Are Essential to Organizational Success

by Keith Leatherwood | Jun 3, 2026 | Public Affairs

Organizations spend millions of dollars developing strategic plans, managing operations, mitigating risk, and driving growth. Yet many fail to include the one function responsible for ensuring those decisions are understood, supported, and trusted. For decades,...

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Recent Posts

  • Stakeholder Capitalism in Practice: Communicating Business Value Beyond Profit
  • Building Trust Before the Ribbon Cutting: Why Project Communications Should Start Before Breaking Ground
  • Stakeholder Conflict Management: How Early Engagement Prevents Resistance and Protects Reputation
  • The Cost of Silence: Why Leaders Must Communicate During Uncertainty
  • The New AI Mandate: How Comms and Public Affairs Manage Trust When Machines Influence Decisions

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