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The Community Trust Audit: How to Measure Stakeholder Confidence and Engagement

The Community Trust Audit: How to Measure Stakeholder Confidence and Engagement

by Keith Leatherwood | Nov 12, 2026 | Public Affairs, Stakeholder Engagement

Organizations often measure stakeholder engagement through familiar indicators: public meeting attendance, website visits, newsletters distributed, survey responses and social media activity. These metrics demonstrate that outreach is taking place. But do they tell us...
The Social License to Redevelop: Why Regulatory Approval Is Only Part of Brownfield Success

The Social License to Redevelop: Why Regulatory Approval Is Only Part of Brownfield Success

by Keith Leatherwood | Nov 4, 2026 | Public Affairs, Social Responsibility, Stakeholder Engagement

A brownfield project may have the approvals it needs to proceed while nearby residents are still asking what the cleanup will mean for their health, how the work will affect daily life and what the planned reuse will mean for their neighborhood. Those questions can...

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Recent Posts

  • The Community Trust Audit: How to Measure Stakeholder Confidence and Engagement
  • The Social License to Redevelop: Why Regulatory Approval Is Only Part of Brownfield Success
  • Who Speaks for the Community? Identifying Trusted Voices in Brownfield Redevelopment
  • Top 5 Strategies to Maintain Public Trust During Environmental Cleanup
  • Purpose Under Pressure: Keeping Organizational Values Visible During Difficult Decisions

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